Privacy Policy
Last updated: Dec 23rd 2025
At Grantigen we take privacy and confidentiality extremely seriously. As a biomedical communication agency, we understand the sensitive nature of the information entrusted to us and are committed to protecting it.
This Privacy Policy explains how we collect, use, and protect personal and confidential information.
1. Information We Collect
We may collect the following types of information:
- Contact details (such as name, email address, phone number)
- Company or professional information
- Project-related materials and communications
- Information voluntarily provided through contact forms, email, or direct communication
- Technical data such as IP address and browser type (for basic website functionality and security)
We only collect information that is necessary for legitimate business and communication purposes.
2. How We Use Information
Information collected is used solely to:
- Communicate with clients and prospective clients
- Provide biomedical communication services
- Manage projects and client relationships
- Respond to inquiries and requests
- Improve our website and services
We do not use personal data for automated decision-making or profiling.
3. Confidentiality and Data Protection
We treat all client information as confidential.
- Client data is accessed only by authorized personnel
- Appropriate technical and organizational safeguards are in place to protect data from unauthorized access, loss, or misuse
- Confidential project materials are handled according to strict internal confidentiality standards
4. Data Sharing
We do not sell, rent, trade, or share client data with third parties.
Client information is never disclosed to external parties unless:
- Required by law or regulatory obligation
- Explicitly authorized in writing by the client
We do not use client data for marketing by third parties.
5. Data Retention
We retain personal and client data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and contractual obligations.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion of data
- Withdraw consent where applicable
- Request information about how your data is handled
Requests can be made using the contact details below.
7. Cookies and Website Analytics
Our website may use minimal cookies necessary for functionality and security.
We do not use cookies to track users across third-party websites.
8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us.